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The Home Coordinator will supervise staff and oversee conformity to identified evidence-based practices and quality service delivery of MHA-NE Programs.  The Coordinator will work directly with program staff to ensure they are properly equipped with skills, knowledge and necessary materials to provide quality services to all MHA-NE participants.   The Coordinator will communicate with other Program Coordinators to facilitate seamless access to all MHA-NE programs of their choice and address all matters in a recovery focused and timely manner.  The Coordinator will assist MHA-NE staff and program participants living with mental health and/or substance use issues to gain and maintain their recovery by providing intentional peer support, offering informed choice, advocating, promoting wellness and encouraging HOPE.


·       Lead area staff in managing and administering programs and services that are consistent with licensure and accreditation bodies, evaluate the results of overall operations regularly and systematically report results to the Management Team and the necessary entities.

·       Interpret policies and procedures to program personnel.

·       Review and process employee time and mileage data and submit as required.

·       Coordinate all staff schedules between both houses and complete time sheets in a timely manner.

·       Supervises all area staff through the delegation, coaching and monitoring of their performance and provide opportunity for growth.

·       Punctually and professionally attend all necessary meetings as assigned.

·       Complete assigned responsibilities for the program evaluation and preparation for surveys.

·       Coordinate the personnel activities of the areas including, the development of assigned performance evaluations, interview process, proposed salary adjustments, prepare draft of disciplinary action for area staff along with the Executive Director.

·       Uphold the values and ethics of MHA-NE with integrity to all external and internal stakeholders, participants and the community.

·       Conduct routine staff meetings.

·       Consult with program participants and stakeholders to evaluate, market, and promote services.

·       Assist with other duties as assigned.

·       Collect all required information and ensure all documentation, reports, and data is completed and on time.

·       Understand you Represent MHA-NE adhere to all MHA-NE policies and procedures and uphold the mission and values.


·       It is the responsibility of each MHA-NE employee to:

A.                  To adhere to the MHA-NE Team Agreement, MHA-NE Mission and MHA-NE Core Values

B.                  Maintain confidentiality of agency, program participants, employee and salary information.

C.                  Promote the human dignity, rights, safety and well-being of participants served professionally and ethically handle agency and participant money and property.

D.                  Fulfill all responsibilities to uphold the law of ethically reporting child and vulnerable adult neglect and abuse

E.                  Display a positive attitude towards participants, programs and the agency.

F.                  Demonstrate good communication with program participants, supervisors, peers, outside resources and family/guardians.

G.                 Demonstrate good attendance

H.                  Punctually attend all assigned meetings, in-services and trainings.

I.                     Demonstrate involvement as a team member.

J.                   Adhere to all applicable regulations, laws, policies, procedures, and know and understand your job description.

K.                  Submit paperwork and meet job responsibility deadlines as assigned.

L.                   Maintain all required approvals/licensures/certifications.

M.                 Other duties as assigned.

·       It is the responsibility of each Supervisory/Administrative employee to:

A.                  Monitor and evaluate progress of employees in a timely and accurate manner.

B.                  Provide fair and consistent direction to employees.

C.                  Be visible to employees and participant in area of responsibility, thus providing an effective role model and mentor.

D.                  Demonstrate responsibility in maintaining budget and controlling costs.

E.                  Ensure effective interpersonal relations with other area staff and departments.


·       Bachelor’s degree in Human Services or a related field, or equivalent work experience

·       Must receive required training and certificates within the first year of employment

·       Must meet agency policy on transportation and background checks.

·       Support and adhere to the Recovery and Peer Support Models as practiced by MHA-NE.

·       Possess ability to work daily utilizing standard home, shop and office equipment.

·       Proven proficient ability to use independent judgment, analytical/decision-making skills, verbal and written communication skills, human relation skills, team working skills, and organizational skills/time management,

·       Position will contain medium physical work consisting of exertion of up to seventy (70) pounds of force occasionally, exerting up to twenty (20) pounds of force frequently and exerting up to ten (10) pounds of force often to move objects. This position consists of a combination of sitting, standing, or walking.

This job description does not state or imply that the above are the only duties and responsibilities assigned to the position.  Employees holding this position will be required to perform any other job-related duties as requested by management.  All requirements are subject to possible modification to reasonably accommodate individuals with a disability.  Each employee is responsible for knowing and following MHA-NE Policies and Procedures.

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    Region V Systems
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